What payment methods do you accept?
Where is my refund?
Ordering and delivery
Can I place an order without creating an account?
Where is my order confirmation?
Why has my order been canceled?
How do I cancel my order?
Can I alter my order?
When will my order arrive?
What countries do you ship to?
How much is shipping?
Can I track my order?
Can I return or exchange an item?
How do I return an item?
What do I do if I lose my return note?
My order has arrived but it’s not as I expected. What can I do?
How long does it take to return an item?
Do you sell gift vouchers?
No we don't.